Zip Repairs and Zip Replacement in London
With over 40 years of experience, we are London’s leading experts in zip repairs and replacements, with branches conveniently located across the city.
A broken zip doesn’t mean your favorite garment is unwearable. We use high-quality YKK zips and offer a tailored service to meet your specific needs. Whether it’s an invisible zip or a heavy-duty chunky zip, we can source the perfect match for your garment.
If your required zip isn’t in stock, we can place a special order with our supplier. From dresses to leather jackets, trust our specialists to restore your garment with precision and care.
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Zip Repair and Zip Replacement Services:
Jacket Zip Repair or Zip Replacement
Leather Jacket Zip Repair or Zip Replacement
Coat Zip Repair or Zip Replacement
Jeans Zip Repair or Zip Replacement
Trousers Zip Repair or Zip Replacement
Ski Jacket Zip Repair or Zip Replacement
Skirt Zip Repair or Zip Replacement
Dress Zip Repair or Zip Replacement
Wedding Dress Zip Repair or Zip Replacement
Jumpsuit Zip Repair or Zip Replacement
Blouse Zip Repair or Zip Replacement
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Why choose us for your Zip Replacement or Zip Repair?
At Alterations Boutique, we are committed to excellence. Our highly experienced, fully qualified seamstresses and tailors will work on your garment for as long as required to ensure the zip repair or zip replacement has been carried out to the highest possible standard. We won’t be completely happy with the results until you are.
We have established an excellent reputation for delivering impeccable quality in zip replacements and zip repairs. What sets us apart is our ability to work to a factory finish, meaning that any alterations we perform to your garment will be unnoticeable and untraceable. The original stitch pattern, thread colour, and every detail will be matched perfectly.
This makes us the number one choice for zip replacements and zip repairs in London. We are highly regarded because of the quality of work we perform, our award-winning customer service, and the reasonable prices we charge.
Reassurance
Alterations Boutique is a VAT registered Limited company with a comprehensive insurance policy that covers your garment whilst it is in our possession. Unfortunately, there are individuals that have set up rogue businesses that do not pay tax, take cash only and do not have the correct insurance in place which means you and your garment have no protection. We are proud to be a British company that complies with all rules and regulations to provide peace of mind to our clients.
The Team
All of our team are qualified Master Tailors by trade. Despite being already qualified, the team have to undergo a rigorous Alterations Boutique training programme to demonstrate they perform work to our high standards. In addition, there is ongoing regular training to help the team master their skills.
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Zip Replacement or Zip Repair Costs
We believe in charging our customers fair and reasonable prices, therefore, we undertake regular research to ensure our rates are moderate. We appreciate that you would like to know in advance how much the costs are going to be but as zips and the way they are installed can vary with regards to type of teeth, separation, installment technique and finishing we prefer that customers visit us so we can provide a free, accurate and no obligation quote.
At your appointment we will provide you with a breakdown of costs so you have a clear understanding of what you are being charged for and do our best to make sure we quote within your budget. Our Fair and Reasonable Price policy means that our customers receive the best possible service and outstanding quality workmanship, without having to pay premium prices.
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Frequently Asked Questions
Here are some of the most common questions we receive about clothing alterations:
At your appointment, you will choose your collection date using our in-house system. We also offer same-day or next-day services if required. You will receive an automated text or email with your order number and fitting date. Once your item is ready for a fitting, our system will automatically notify you via text or email. Alternatively, you can track your order anytime using our online status checker . If your order is completed ahead of schedule, you’ll have the option to collect it sooner. Note that for wedding dress orders you have to come at the agreed fitting date.
You do not need to arrive at a specific time to collect your item. However, please ensure you have received an automated text message or email confirming your item is ready before visiting to try on your garments. If you have not received this message, please use the order status checker on our homepage and confirm that it says “Completed.” If it does not, kindly wait until it is marked as “Completed.” For any queries, you can call our customer service line at 0207 724 4147, operational from 9:00 am to 6:00 pm, Monday to Saturday, or email us at
Yes, for £20, we can ship your item via DPD for next-day delivery, Monday to Friday. Once your item is ready, you’ll receive a text message from DPD with the delivery day and a one-hour time slot, so you’ll know exactly when to expect it. If you require same-day delivery, we can arrange shipping via Addison Lee within a 5-mile radius of our locations for £50.
In urgent cases, we offer a same-day or next-day service, ensuring your garment is altered and returned to you promptly. Simply inform us of your requirements during your visit, and we will ensure your garment is ready when you need it.
Unfortunately, we only offer tailoring services. We do not provide a cleaning service and are unable to recommend one.
We accept Apple Pay, most Debit cards and Credit cards.
You can use the Order Status checker When we create your order during your first visit, our computer system will send you an automated text/email confirming your order number and fitting or collection date. Once your item is ready for collection, our system will automatically send you a text/email to notify you that your order is ready. This means that if we finish the work ahead of schedule, you will have the option to collect your order sooner.
Absolutely - you can change the fitting date yourself online using the change appointment link or you can send us an email and we can do it for you.
If you want to change your order - you should contact as soon as possible by email or phone. Despite us agreeing on a collection date with you we may start the work immediately after the order is taken so changes are not always possible if we have already started the work.
Unfortunately, we do not permit the consumption of food and drink at the appointment due to the risk of spillage which can make contact with clothing.
We understand you have a busy life but we recommend you try on your garments when you collect so that we can be absolutely sure everything is correct. If you do not have the time you can return within 14 days and we will repeat the work for you free of charge. Note that we will only repeat the work agreed on your order form.
The customer is under an obligation to collect their garment(s) on the agreed collection date stated on their order form. If you want to change the collection date you can do so by using the change appointment link. Uncollected items may be disposed of after 90 days from the agreed collection date. Alterations Boutique Ltd, in such an event, will take reasonable steps to contact the customer using the contact details provided at the time the order was placed. If we are unable to contact the customer, we will not be held liable for any loss the customer may suffer.
Yes - you can send a courier or friend to collect your order. They should provide your order number, name and telephone number or we will be unable to release the order to them. Please note we recommend you collect the order yourself so you can check the order has been carried out correctly in accordance with your instructions. If you cannot you may return the items to re-altered or repaired within 14 days from the time of collection.
If you’re unable to visit one of our locations in person, we offer a convenient mail-in option for repairs only. Please note, we are unable to offer an alterations service by post, as our trained tailors need to take accurate measurements. To get started, simply follow these steps: 1. Send Your Item: Mail your garment(s) to us using a tracked service to: Alterations Boutique, 14 New Quebec Street, London W1H 7RS. Please ensure you include a covering letter with your contact details and a clear description of the repairs you’d like us to carry out. 2. Payment and Quote: After we assess your garment, we’ll contact you with a quote for the repair work. Once you’ve agreed to the price, we’ll proceed with the repairs. 3. Return Shipping: Once the repairs are completed, we’ll send the garment back to you. Shipping costs apply, and we offer both standard and express delivery options. If you have any questions, feel free to contact us. We look forward to assisting you!
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